Your Online Donor Portal Guide
Our Donor Portal provides 24/7 access to your fund information including fund balance, gifts and grants, and fund statements, while giving our staff the tools to support your philanthropy with greater ease and insight.
These three detailed documents will show you how to set up your Donor Portal account, how to submit a grant request, and how to set your username and password.
Frequently Asked Questions
Your fund is pooled with 1,500+ funds at the Community Foundation and invested for long-term endowment growth. With some exceptions, the pool is invested in 70% equities, 20% fixed, and 10% alternative investments. Through this pooled approach, your fund benefits from access to multi-million-dollar fund managers in our thorough investment process.
Click here to view the latest investment returns. Our impartial, volunteer investment committee of local financial experts works with Crewcial Partners, our paid financial advisor that specializes in managing foundations and endowment, to advise on our 50+ fund managers as guided by our investment policy.
The Administration Fee is based on a tiered structure and is charged on a quarterly basis. More than just a fee, it’s an investment in the success of your fund and the strength of the Community Foundation. It supports:
- Oversight of the Investment Committee to steward your fund’s assets
- Dedicated staff support for your fund
- Processing of gifts into and grants out of your fund
- Listing your fund on the Community Foundation’s website
- 24/7 online access to your Donor Portal
Your Administration Fee helps keep the Community Foundation strong so we can provide these services, connect donors to community needs, and ensure your philanthropy has a lasting impact.
The Investment Return Expense is the cost of working with the 50+ professional fund managers who make the day-to-day decisions about how your fund is invested as well as our paid financial consultant – Crewcial Partners – that specializes in managing foundations and endowments. This fee is a percentage of your fund’s market value. This is not a new fee. Previously, this expense was included as part of “Net Investment Return” on your fund statement. Beginning in 2024, we report Investment Return Revenue and Investment Return Expense separately to give you a clearer, more transparent picture of your fund’s performance.
The Community Foundation’s fiscal year is April 1-March 31. For this reason, the “year to date” column will include fund activity dating back to April 1st.
For Endowment Funds, the previous format showed an Endowment Account section and a Grantmaking Account section. In our new software, these two sections have been combined. The full fund is shown in one section. The Spendable Balance is listed for you on the statement. Please note that this Spendable Balance is included in the Ending balance shown on your statement. These amounts are not separate. We wanted to have a separate line for the Spendable Balance, so you know how much you have available for grantmaking each quarter.
The second page of the fund statement only includes contribution and grant activity from the “Previous Quarter”. The statement no longer shows activity for the whole fiscal year. If this quarter did not have any contribution or grant activity, there will not be a second page. The grant activity summary now also features the program description of the grant to provide you with more detail about your grants.
Visit https://www.racf.org/donorportal/ for more information on accessing the Donor Portal. Past quarterly fund statements dating back to 7/1/24 are also available through the portal.
Our Philanthropic Services team is happy to help with further questions and can be reached at Giving@RACF.org
- Gain(Loss) on Gift Transactions – Revenue: Difference between gift value and proceeds
- Investment Return Revenue: Interest, dividends, realized & unrealized gains/losses
- Administration Fee: Fee charged by RACF to administer the fund
- Investment Return Expense: Fees from Investment Managers, Investment Consultant and
Custody Manager - Scholarship Expense: Scholarship Awards paid out
- Spendable Balance: Current amount available to spend; included in the Ending Balance
- Unclaimed Scholarship – Student did not claim the award after multiple attempts to reach them
- Criteria Not Met – If the scholarship is renewable, the student did not meet established criteria
- to claim the remaining award payment(s)
- Scholarship Withdrawn/Canceled – Student could no longer accept or qualify for the award
Need Assistance?
Our team is also ready to assist with any questions you might have as you explore this system. Please do not hesitate to contact Kayleigh Meagher at 585.341.4331 or kmeagher@racf.org or Genevieve Luce at 585.341.4363 or gluce@racf.org if you need assistance.